Igniting Workplace Enthusiasm

Thursday, July 26, 2018

Communicate With Diplomacy & Tact

Thursday, July 26, 2018
08:30 AM - 05:00 PM

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Have you ever been awed by someone who always seems to know what to say and how to say it in any situation? They know how to communicate with diplomacy, tact and confidence; and now you can acquire these same communication skills at this new interpersonal skills training seminar.

You'll gain dexterity and grace in dealing with new or trying situations; recognize how you come across to others; speak honestly and confidently; become conscious of body language; master your emotions; give and receive criticism constructively; present yourself as powerful - not intimidating; and say what you need to say without offending or creating conflict. After completing this 1-day interpersonal skills training program, you'll improve your communication skills and be able to say anything to anybody in ways that influence outcomes and create cooperation.


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Sheraton Phoenix Airport Hotel
1600 S. 52nd St.
Tempe (Phoenix), Arizona 85281
United States
52nd & Broadway Off I-10

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Who Should Attend

Professionals at all levels who want to build confidence, credibility, and interpersonal communication skills to create powerful relationships.


Discover if your image is sending the right message
Develop flexibility in your communication style
Use a tried and true method to disagree agreeably
Communicate more effectively through active listening
Control your "hot buttons" and respond instead of react
Avoid conflict; stay calm and poised when it's unavoidable
Present yourself in a powerful but not intimidating way
Deal assertively and diplomatically with difficult people
Maintain your composure when critized


.7 CEUs


Dale Carnegie Training of Arizona is accredited by the Accrediting Council for Continuing Education & Training

P. 520.747.4664
P. 602.954.8044

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Dale Carnegie of Arizona offers workplace training throughout the state, including sales training, corporate training & leadership development programs in Tempe.
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